Customer Panel: Getting Started Guide

1. Create your account

1. Open the sign-up page.
2. Enter your name, e-mail and a password (at least 6 characters).
3. Agree to the terms and click Create account.

The account is free. You only pay for the orders you place. Already have an account? Sign in here.

2. Find your way around

After you sign in you land on the Dashboard. At the top you see your balance, orders in progress, orders completed in the last 30 days and what you spent. Below that are your active orders, an Order again list and your favourite services.

The menu on the left (or at the bottom on your phone) takes you everywhere:

• New order, My orders, Services & prices and Drip-feed
• Add funds, Transactions and Refunds
• Support, FAQ and API

The moon icon at the top switches between the light and dark theme.

3. Add funds

1. Click Add funds in the menu or at the top of the page.
2. Choose an amount: $10, $25, $50, $100, $250, $500, $1,000 or $2,500.
3. Tick the confirmation box and click Pay securely.
4. Pay by card, Apple Pay or Google Pay.

Payments are secure, and we never see or store your card details. Your balance updates as soon as the payment goes through. Every payment is listed under Transactions.

4. Place your first order

1. Click New order.
2. Paste your link: a video, track, post or profile. It works with YouTube, Spotify, Instagram, TikTok, Facebook, X and more. The panel detects the platform and shows a preview. No link yet? Pick a platform or search all services instead.
3. Choose what you want to grow with the tabs: Views, Views-Geo, Likes, Comments, Shares, Subscribers or Other.
4. Pick a service. Each one shows its average start time, the minimum and maximum quantity.
5. Enter the quantity or use a quick button. The notes under the quantity tell you the rules for that service.
6. Check the Order summary on the right and confirm with Pay. The amount is taken from your balance.

We never need your password. Just keep the video, post or profile public while the order runs. Ordering for many links at once? Use the Mass order tab.

5. Extras and drip-feed

Add more for the same link. Under the main service you can switch on extras for the same link, such as likes, comments, shares or subscribers. You pay once for everything. Each extra becomes its own order, so you can track each one on its own.

Drip-feed. Want the growth to look more gradual? Switch on Spread delivery over time, then choose how many parts and how often they are sent. Drip-feed works for single orders, so switch off the extras first. You can follow every run on the Drip-feed page.

6. Track your orders

Open My orders to see every order as a card with:

• Live progress: how much is delivered and how much is left;
• Start count: the number your link had when delivery started;
• Status: Pending, In progress, Completed, Partial, Cancelled or Refunded.

Use the filters at the top to show one status, search by link, order ID or service, or click Export CSV to download your order list. Most orders start within an hour. Each service shows its average start time before you order.

7. Order again and cancel

The buttons on each order depend on the service. If you don’t see a button, that service doesn’t offer it.

• Order again: every order has Order again in its ⋯ menu, with the same service and link filled in.
• Cancel: services that can be cancelled show Cancel before start in New order. Click Cancel on the order until delivery starts. Other services cannot be cancelled once placed.
• Partial orders: if only part of an order is delivered, the rest is refunded to your balance automatically. Use Order the rest in the ⋯ menu to order what’s missing.

Money from cancelled and partly delivered orders goes back to your balance. You can see each one on the Refunds page.

8. Report a problem and Support

Something wrong with an order? Open the ⋯ menu next to it in My orders and choose Report a problem. Pick what is wrong, add details if you like and click Send report. We look into it and reply in Support.

For anything else, go to Support and click New ticket. Our team answers every ticket, usually within a few hours. You can also reach us through the contact form.

9. E-mail notifications and your profile

Go to Profile (click your initials at the top). Under Email notifications you choose which e-mails you get:

• Order updates: when an order is completed, partly delivered (with the refund), cancelled or refunded.
• Low balance: when your balance drops below $5.00 after an order.

Changes save at once. On the same page you can update your name, e-mail, time zone and password, and pick the Light, Dark or Auto theme.

10. FAQ and API

The FAQ page in the panel has quick answers about orders, refunds and payments, with a search box.

Want to order from your own scripts or tools? The API page has your API key and ready-to-copy examples in cURL, PHP and Python. Orders placed through the API work the same as orders placed in the panel. Keep your key secret: anyone with it can place orders from your balance.

On your phone

The panel works the same on your phone. The menu moves to the bottom of the screen, with a big + button for a new order.